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"Quality means doing it right when no one is looking."
               - Henry Ford

Focused on Quality Assurance

We are focused on providing the high level of consistent, quality facility support services customers have come to expect from McLemore Building Maintenance.

Measurement

Through routine daily, weekly, and monthly quality inspections we are always on top of the service performance at your facility. Mutually agreed upon performance metrics are customized and measured to ensure that the service benchmarks most important to our clients are captured.

Accountability

The results of the inspection process lead to an action for continuous improvement through coaching and development of our management and frontline team. Each McLemore team member is focused on ensuring client objectives are met on a daily basis.

Communication

Combine the results and efforts of measurement and accountability as well as ongoing communications with a formal periodic business review process to bring full-circle a total quality management program that drives program success.

Real-Time Performance Results

Our online quality control software, CleanTelligentâ„¢ provides clients with software to track quality assurance as well as comprehensive client communications. Clients have a secure login access and are able to submit work orders, issues, requests online as well as view all inspection results at their location.

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