Curtis McLemore

CEO

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Curtis has 20+ years of experience in the custodial services industry.  He joined McLemore full-time in 1993, after working part-time with the company throughout high school and college.  He managed the Special Services Division and served as Regional Manager for overall Operations outside Houston.  In 1998, he was promoted to Vice President of Sales and Marketing.  After Don McLemore (the company’s founder) retired, Curtis assumed the responsibilities of CEO and now oversees the strategic vision and direction of the company.  Curtis attended the University of Houston.  He has also earned the RBSM (Registered Building Service Manager) certification from BSCAI (Building Service Contractors Association International) and is a past BSCAI President and Board of Directors member.

Richard Rodriguez

PRESIDENT

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Richard has over 20 years of experience in the custodial services industry. He oversees McLemore’s $60 million client portfolio. Richard is customer-centric and retention-driven. Under his leadership, customer retention levels topped 97%. His philosophy is “consistent customer care.” Richard attends all quarterly business reviews to ensure the ongoing satisfaction of our clients. Richard is a member of BSCAI and is pursuing certification and CE credit in Leadership Development, OSHA Compliance Standards, including Hazardous Materials training, and is an HHPC Day Certified Expert.

Leticia Valdez

DIRECTOR OF SAFETY & HR

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Leticia brings 20 years of experience to the McLemore team. She conducts rigorous safety audits and is responsible for policy development, staff recruitment and retention, employee relationships, and performance management. Leticia’s focus-driven philosophy along with her passion for delivering high standards of service fosters McLemore’s company culture. Leticia earned her Bachelors of Business Administration in Human Resources Management with a minor in Administrative Services Management from the University of Houston – Downtown.

Brittany Keller

SALES MANAGER

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Brittany joined McLemore in 2019, bringing over 10 years of sales experience. Brittany brings to the team skills in business development, account management, and construction project management. She graduated from the University of Oklahoma, where she earned her bachelor’s in business administration and lean six sigma white, yellow, and green certifications. Brittany is responsible for sales, marketing, and customer success. She oversees all new contracts, leads the customer success team, and drives the initiative to digitize reporting for our customers.

Tom Rasor

CONTROLLER

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Tom joined the McLemore team in 2008 and is responsible for McLemore’s financial health in addition to all administrative departments, insurance responsibilities, and financial relationships. Tom graduated Cum Laude from Texas A&M Kingsville with a BBA in Finance. His career has crossed numerous industries. Before joining our team, Tom spent 15 years in the service industry with tenures as Controller for ABM Security, a division of ABM Industries, Inc., and Controller for Initial Security LLC, US security division of Rentokil Initial plc. During his tenure as Controller for a multinational tool manufacturer, the company received the Presidential “E Award” for excellence in exporting, taking a domestic company into 32 nations establishing sales subsidiaries and international partners.

Kelly Ngo

OPERATIONS COORDINATOR

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Kelly brings over ten years of experience to the team.  Kelly conducts quarterly inspections and compiles that data along with customer satisfaction surveys into a quarterly business review to ensure we are improving from our baseline cleanliness and meeting our shared goals.  Before joining McLemore, Kelly specialized in quality control while at Hewlett-Packard and Foxconn.  She graduated from the University of Houston with a BBA in Marketing. Kelly has earned her HHPC Day Certified Expert designation through Diversey, Inc.